Shipping policy
SHIPPING POLICY
At Clayra Skincare, we strive to deliver your orders in a timely and efficient manner.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
Once your order is processed, it will be delivered within 5–7 business days depending on your location.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
Delivery Delays
While we aim to deliver within the estimated time, delays may occur due to unforeseen circumstances such as courier delays, weather conditions, or other external factors. Clayra Skincare is not responsible for such delays.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to track your order status.
Incorrect Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Contact Information
If you have any questions regarding shipping, you can contact us at:
Email: clayraskincare@gmail.com
Address: Clayra, dhakad khedi, 325001 Kota, Rajasthan, India